CrewTracks vs Raken: Which Is Better for Subcontractors?

CrewTracks vs Raken: Which Is Better for Subcontractors?

Both Raken and CrewTracks do daily reports. Both have time tracking. Both are built for the construction industry. So how do you pick?

The honest answer is that they are built for different kinds of companies. Which one is right for you depends on what you actually do and who you are running the job for.

Who each tool is built for

Raken was built from a general contractor perspective. Their marquee feature is called “Super Daily.” It pulls all subcontractor reports into one consolidated daily report for the GC. That tells you a lot about where their priorities are. Subcontractors are contributors to the GC’s workflow, not the primary user.

Their own marketing language confirms it: “Your subcontractors will actually enjoy using our mobile app.” That sentence is written for a GC audience, not a subcontractor one.

CrewTracks is built specifically for subcontractors. Masonry, scaffolding, concrete, asphalt. The features that matter to subs: production tracking tied to bid units, job costing from the field, crew documentation by trade. All of them are core to the product, not add-ons.

Daily reports

Both tools handle daily reports well. This is where Raken got its start, and it shows. Their mobile-first reporting is solid, with photo and video documentation, notes, and in-app messaging.

CrewTracks daily reports are built into the same system as time and production data. So when the foreman submits a daily report, it is already connected to who was on site, what hours they worked, and what got done. The office does not have to cross-reference three different exports.

If your main goal is feeding reports up to a GC, Raken handles that well. If you are running your own books and need the daily report connected to payroll and job costs, CrewTracks is set up for that out of the box.

Time tracking

Raken added time tracking in 2023, about ten years after the company launched. The feature exists, but it has known gaps: no bulk timesheet editing, no overtime alerts, no web-based timer, and inconsistent timer starts. Multiple users have flagged these in public reviews.

CrewTracks was built around time tracking from the start. Workers clock in and out from their phones, tied to the specific job they are on. GPS records their location at clock-in, which matters if you have crews spread across multiple sites. The office sees the hours as they come in, and payroll runs off the same data.

Production tracking

This is where the difference is most significant for subcontractors.

Raken has a production tracking module, but reviewers consistently note that it relies heavily on manual data entry and lacks depth for tracking output against bid estimates. There is no integrated job costing.

CrewTracks production tracking is a core feature, not an add-on. Foremen log units in the field: blocks laid, square feet poured, linear feet installed. That data ties back to the bid rate. The office can see whether a job is tracking ahead or behind before it is too late to adjust.

If you run a subcontracting company, you are bidding by the unit and winning or losing on the margin between your bid rate and your actual output. That is the number that matters, and you need a system that shows it to you in real time.

GPS and location

Raken captures worker location for time tracking purposes, but there is no geofencing. Workers can clock in from anywhere, and there is no way to restrict clock-ins to a defined job site boundary.

CrewTracks uses GPS location verification at clock-in. It records where a worker was when they clocked in, which is useful for payroll disputes and for confirming your crew was where they were supposed to be. It is not live surveillance. It is a timestamp with a location attached.

Pricing

Raken does not publish pricing publicly. You have to contact their sales team to get a quote. Third-party sources suggest four pricing tiers, with production tracking and advanced features at the higher tiers, but these numbers are not officially confirmed.

CrewTracks pricing is per user, per month with an annual plan available at a discount. Talk to the team to get a quote based on your crew size.

The bottom line

Raken is a good product for general contractors who need consolidated field reporting from multiple subs. If that is you, it is worth a look.

If you are a subcontractor in masonry, scaffolding, concrete, asphalt, or any specialty trade, you need a tool built for how your business actually runs. Time tied to production. Job costing from the field. Crew documentation that connects to payroll without a manual step in between.

That is what CrewTracks is built for. Talk to our team and we will show you what it looks like for a crew in your trade.

"We chose CrewTracks for the software and the people."

Michele Farinaccio,
Eagle Scaffolding Services, Inc.

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