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Customer Success Story: How One Company Doubled in Size Using Time Tracking

Customer Success Story: How One Company Doubled in Size Using Time Tracking

In today’s fast-paced business world, time card fraud can be a significant challenge for companies relying on accurate timekeeping and efficient workforce management. However, there are success stories that demonstrate how innovative solutions can turn such adversities into opportunities for growth. 

CrewTracks is a time-tracking and job-tracking software that helps construction companies manage their workforce more efficiently. It provides real-time data to help businesses make informed decisions. The user-friendly interface allows crew members to clock in and out of their shifts from their mobile devices eliminating the need for manual time tracking, which can be time-consuming and prone to errors. The software also provides real-time visibility into the hours worked by each crew member, allowing project managers to identify any potential bottlenecks before they become major problems.

CrewTracks had a particular situation where because of our time-tracking feature, one of our customers was able to DOUBLE in size. 

*For the privacy of this customer, we will not be using their name* 

Before implementing CrewTracks, this customer was facing several challenges. They were using manual time cards, which led to time card fraud. Many employees were recording the wrong time, which made it challenging for the company to determine the actual time spent on a job. This inconsistency led to a decrease in productivity and accuracy. As a result, this customer was struggling to calculate the accurate payroll for their employees and wound up paying a lot more than time actually worked. 

In 2018, this customer met with our account managers from CrewTracks at the National Pavement Expo in Cleveland Ohio. From there, they struck up a conversation, attended a demo, and singed on as a customer with CrewTracks. 

CrewTracks’ photo clock-in and clock-out system helped this customer identify employees who were not at the job site when they were supposed to be working. This not only saved time for this customer but helped them save money as well. Furthermore, CrewTracks is a cloud-based solution, which means that this customer, and all customers, can access it from anywhere, anytime.

In addition to clocking in and out for shifts, CrewTracks also tracks time allocation. Time allocation is the process of indicating which tasks crew members spent their time on, and how much time they spent on each task. CrewTracks allows project managers to assign tasks to crews and track their progress in real-time. This helps to ensure that each task is completed on time and that each crew member is working on the most critical tasks at any given time. By optimizing time allocation, construction companies can ensure that their projects are completed efficiently and within budget.

The most helpful feature of CrewTracks, according to this customer is the automated payroll system. They no longer have to manually calculate the hours worked by each employee. The software did it for them, which saved them a lot of time.

The combined effects of accurate time tracking, streamlined operations, and improved financial stability empowered our customer to double the size of their company within a relatively short period. Armed with reliable data, they made informed decisions, optimized resource allocation, and confidently pursued growth opportunities. Their reputation for precision and integrity in timekeeping also enhanced their credibility among clients and partners, further fueling their expansion.

 The journey of our customer exemplifies how leveraging innovative workforce management solutions like CrewTracks can transform challenges into catalysts for growth. We know that completely changing how you operate your company can be scary. But we have many customer success stories that show it can be done. 

If you’re already using CrewTracks and have questions about making the most of these benefits, please contact your account manager, chat with us right here on this page, call us at 801-742-5555, or email us at customercare@crewtracks.com.

If you’re not using CrewTracks, request a demo to get started! Time tracking and time allocation are just the beginning. We’d love to learn about your needs and suggest ways CrewTracks can help.


"We chose CrewTracks for the software and the people."

Michele Farinaccio,
Eagle Scaffolding Services, Inc.

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