Meet the Crew
Senior Account Manager
Digital Marketing & Networking Specialist
VP of Operations
Owner & President
VP of People Operations
Our purpose at CrewTracks is to “Help and innovate for the people who build and maintain our world.”
We strive to be the best for our customers, for the industry, and for ourselves. We focus on simple solutions to our clients’ problems by creating simple, easy-to-use interfaces that solve hard problems. We rely on strong partnerships because we know no one succeeds alone.
In 2013, CrewTracks got started when a local construction company wanted an app to resolve their field management pain points. They were tired of paper timesheets, overpayment of labor hours due to inconsistent time reporting, managers requiring their time at the job site to check statuses, and poor communication and visibility from the field to name a few. Our president, Mike Taylor, had one of his other software companies, Guru Technologies, build an app for them to meet some of these needs.
In 2016, Mike decided this idea would be worth taking to a broader market. He knew he could get it off the ground and keep it growing. The app was rebuilt from the ground up to work for multiple companies, and in 2017, CrewTracks launched out of beta and started selling broadly to companies across the United States and Canada.
In 2018 we shifted to an account manager model. This ensures clients have one point of contact that they know by name throughout their whole lifetime with CrewTracks. From the initial demo, signing the contract and onboarding, and throughout the duration of a CrewTracks subscription, every customer receives unlimited support and training from their dedicated account manager. Clients have someone to reach out to at CrewTracks by name, who knows their company and wants to see them succeed in their business and with CrewTracks.
Not only has our software grown over the years, but so has our company. Our work would not be possible without the work of so many amazing people. Account managers, developers, integrations, marketing, and leadership have built this company into what it is today. Mike strives to “hire people who are better than I am.” Despite our team being relatively small, we are strong. We work well together well and have a high degree of collaboration. We are committed to our software, vision, our customers, and to each other.
We are making long-term investments in our software, our customers, and our people. We succeed when our customers succeed. We want our customers to know and feel we are invested in their success as much as they are. Our goal is to have the perfect mix between making changes based on customer feedback and having a strong vision for the future roadmap of what customers will want before they realize or can accurately articulate what they want. We help REAL customers solve REAL problems.
We love working in this space with an incredible team, building software to serve some of the most hardworking unsung heroes on our planet. CrewTracks is just starting to scratch the surface of what we hope to achieve over the next decade.