The October issue of Masonry includes an article entitled “Team Tracking Apps: TSheets and CrewTracks.” You can read the article online here. The response from this coverage by Masonrymagazine has been exciting. Since most our customers are builders, excavators, pavers, or civil contractors, we’re thrilled that word is getting out: CrewTracks is a great fit for masonry companies as well. The timing of Masonry‘s coverage (and our ad in the same magazine) is not a coincidence. We have recently rolled out two new features specifically designed for masonry companies, and the masonry industry is responding in a big way.
CrewTracks Features Designed for Masonry
We are always improving CrewTracks based on customer feedback, and feedback from our masonry customers has driven some of our recent innovation. Specifically, these features have been added to CrewTracks to accommodate the needs of masonry companies: the optional time clock and a crew efficiency report.
Optional Time Clock
Just today I had another conversation with a masonry contractor that went something like this:
Him: “So, my crew lead clocks each guy in by taking his picture?”
Me: “Yup, and there’s a GPS stamp so you know they are in right place at the right time.”
Him: “Honestly, I’d rather just call it 8 hours a day to keep the union happy.”
Me: “No problem. We can disable the timeclock altogether, and your crew leads can just allocate time to the tasks each person worked on that day until the total is 8 hours.”
Boom. Easy. We’ve found that, with greater frequency than our other customers, masonry companies just want to allocate time without clocking people in and out. So CrewTracks, which once upon a time was primarily a time clock app, can now be used with the time clock disabled.
New Efficiency Reports
CrewTracks already had a visually digestible job efficiency report, but it couldn’t be exported as a spreadsheet. Similarly, CrewTracks already had job time and production exports, but it took some Excel wizardry to combine the two into a cohesive representation of crew efficiency. Good news: no more wizard skills required. CrewTracks can now export Job Efficiency and Crew Efficiency.
Job Efficiency (totals for all employees):
Job Efficiency Organized By Crew:
We are excited to have so many Masonry companies coming onboard, and hope you can make good use of the features we’ve added! Of course, if you need a hand, give us a call any time.
I’ve worked in B2B software for a while, and if there’s one thing I’ve learned, it’s this: there is no such thing as perfect software. CrewTracks is no exception. But here’s the good news: from the beginning, CrewTracks has been developed to solve actual pain points for actual people in actual companies who want exactly what we’re making.
So while we’re not perfect, we are closing the gap between CrewTracks and perfect every day. Today, I want to share just one example.
B&D Associates Loved CrewTracks Except…
When B&D Associates in St. Paul, Minnesota said they loved our software except for one thing, we were all ears. After all, we had started as mainly a time clock software, and we had grown into so much more by listening to contractors like B&D. What idea would we hear next? Much to our surprise, B&D loved our features except the time clock. They wanted to be able to allocate time to jobs without clocking in and out.
No problem. You can now allocate time without ever clocking in. It’s a great feature, and we wouldn’t have thought of it without feedback from B&D.
Canadian Company Met in the Middle
Next, we worked with a Canadian company (which I will name if/when they give me permission) who wanted to clock in and out, but without taking photos. Sort of a halfway point betweent the typical functionality and the no-time-clock approach of B&D Associates.
No problem. You can now clock in and out just by tapping each person’s name. Again, a great feature born of feedback from real people.
Pacific Masonry’s Fresh Perspective
Recently, we met Pacific Masonry from Las Vegas, Nevada. They wanted the same solution as the Canadian company, and we had the privilege of providing the “perfect” solution, because someone else had already requested it.
There was just one difference: Pacific Masonry was the first new CrewTracks customer to use this feature, and like I’ve seen so many times before, a fresh set of eyes found something that habitual CrewTracks users had missed. When clocking out, a “cancel” button appears just in case it’s not actually time to clock out yet, but that cancel button appears when the camera is activated. This means when the photo in/photo out feature isn’t being used, and the camera screen never appears, there is no way to cancel a clock out.
No problem. We added a “cancel” option to the injury tracking question, so you can cancel an accidental clock out.
Bring Us Your Problems
At CrewTracks, we love solving problems. CrewTracks may be a perfect fit for your company, but that doesn’t mean that CrewTracks is perfect. Let us know what you think CrewTracks is missing, because we’d love your help closing the gap between CrewTracks and perfection.